After hour urgent clinic

Appointments will be booked on the same day and may not be booked in advance.

To provide you with a better service, our doctors have established an after-hour call clinic that will operate by video call from 17:00- 20:00 from Monday to Friday and from 10 am to 1 pm on Saturdays. Different doctors in our team will take turn in visiting patients in our group.

For urgent after hour appointments, call your own Family Doctor’s office on the same day, before 16:30 pm on Monday to Fridays and before 12 noon on Saturdays.

Only urgent matters will be discussed on these after hour clinics. If your matter is not urgent, your appointment may be cancelled, and you will be advised to rebook your appointment as non-urgent with your own family doctors.

 

Examples of urgent appointments:

• Urinary tract infections,
• Acute high fevers,
• Acute pains or acute symptoms that cannot wait until you see your doctor until their next availabilities.

 

Examples of non-urgent appointments:

 

• Non urgent prescription refills,
• Opioids, Benzodiazepines and Stimulants (ADHD medication) will not be in after hour clinic hours by other doctors
• Non urgent Lab result review and follow ups,
• Specialist Referrals,
• Physiotherapy or orthotic referrals,
• Letter of support or sick notes,
• Any type of forms, insurance papers, etc.
• Non urgent Blood work or Imaging requests,
• Chronic medical or mental health conditions

 

In such Non urgent situations, you will be advised to wait to speak with your own family doctor on their earliest availability. If booked and realized later, your appointment may be cancelled.

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Examples of Emergency symptoms that you need to go to hospital emergency rooms directly:

• Suicidal or homicidal ideation
• Acute injuries
• Acute chest pains,
• Acute Shortness of breath,
• Acute Palpitations,
• Acute Headaches,
• Acute abdominal pains,
• Bleedings specially in pregnancy,
• Acute Dizziness
• Severe Allergic reactions
• In children: Lethargy, confusion, Shortness of breath or any breathing difficulties,

For Non-OHIP services please refer to OMA recommended fees:

Location of patient and physician when Virtual Care Services are performed

Both the patient and physician must be located in Ontario for the services to be insured and payable under OHIP (see section 37.1 of Regulation 552 under the Health Insurance Act).